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HP Recommended
Hi.
I have purchased A3 HP Glossy printer paper for my HP Office Jet Pro 7740 A3 printer. However, when i come to print a high quality A3 photograph, the options for HP Photo Paper are "locked out". The only option it gives me is "Plain Paper".
Does this mean my photographs will not be printed with optimum quality for the A3 Glossy Paper?
Why cant I select A3 HP Photo Paper in the print screen?
See screen grabs below.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
Tray 2 only supports a Plain Paper.
Load your Photo Paper on Tray 1, ensure the correct photo size and type are configured for the printer itself (by reviewing the shown prompt once closing the tray), then change the driver to Tray 1 and change the settings as you need.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
Tray 2 only supports a Plain Paper.
Load your Photo Paper on Tray 1, ensure the correct photo size and type are configured for the printer itself (by reviewing the shown prompt once closing the tray), then change the driver to Tray 1 and change the settings as you need.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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HP Recommended
HP Recommended
You're much welcome @HerculesPal,
Great to see you are now able to print on the glossy paper as required.
Cheers,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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