HP8025 Printer error 62.80.13

[Edgrim]

HP8025 Printer error code 62.80.13

Pinter not working

[zoey7886]

@Edgrim, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Error Code 62.80.13 on HP OfficeJet Pro 8025 All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Error code 62.80.13 signifies a connectivity issue typically occurring due to default router settings, particularly when using HP printers with CenturyLink C4000 modem/routers. Below are steps to troubleshoot and resolve this specific issue.

Solution Steps:

On Printer Control Panel:

• Press the Wireless network icon usually found in the gray menu bar at the top of the screen.
  
• You will see a warning indicating that the printer isn't connected to any wireless networks. Touch Yes to continue.
  
• The printer will show a list of Wireless networks it can find. If the CenturyLink C4000 is not displayed, touch Enter New Network Name.
  
• Enter the Wireless Network SSID found on the bottom of the CenturyLink C4000 modem into the Enter New Network Name screen.
  
• The printer will search for the entered network. If it returns with an error that the network was not found, touch Continue.
  
• Select the WPA Encryption option and enter the Wireless Password found on the bottom of the CenturyLink C4000 modem.
  
• The printer will connect to the CenturyLink C4000 modem and display a Connection Successful screen with the IP address of the printer and other useful information.
  

Take care, and have an amazing day!  

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