HP9135e Error code 17.10.37?

[HirsuitPrinter]

HP9135e printer puts these Error codes into the event log, every time it powers up (on power schedule), in this order:

17.10.37

17.13.37

17.12.37

17.11.37

What do these codes mean?

TIA

[Max3Aj · Accepted solution]

@HirsuitPrinter, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The error codes you're seeing on your HP OfficeJet Pro 9135e — specifically:

17.10.37

17.13.37

17.12.37

17.11.37

— are informational event log entries, not actual error codes that would affect printing or indicate a hardware failure.

These codes are part of the startup self-test sequence when the printer powers up — especially if it's scheduled via power scheduling (like auto-on/off). Here's a breakdown of their likely meaning:

17.10.37 - Initialize Printer Subsystems

17.13.37 - Initialize Print Mechanism

17.12.37 - Initialize Scanner Subsystem

17.11.37 - Initialize Fax/ADF/Communication

These are normal system checks logged during startup — similar to a BIOS POST log on a PC.

If the Printer Works Fine:

• You can safely ignore these codes.
• They do not indicate a malfunction unless accompanied by real-time error messages or failed print/scan behavior.

If you’re seeing other symptoms like slow startup, missed jobs, or failed connections, we can dig deeper. But if everything is working, this is just a verbose log trail and nothing to worry about.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[HirsuitPrinter]

Max3Aj

Thank you; I'm relieved.

It's unfortunate, though, that these  are marked as 'Error' in the log, rather than 'Info'.

Regards,

HirsuitPrinter (what a silly username that is; why did I choose that?)

[Max3Aj]

@HirsuitPrinter, Thank you for your response. 

Is there anything else we can help you with? 

And as for the username, you can tag the HP moderators to get this changed. 

Let me get this done for you. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Best regards, 
Max3Aj

[HirsuitPrinter]

Well, I can't think of another name, so I'll stick with it for now.

Thanks.

[Max3Aj]

@HirsuitPrinter, Sure. 
If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Stay fantastic, and have an amazing day ahead! 

Regards, 

Max3Aj