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‎09-08-2016 10:27 PM

HP Recommended

I recently tried to install my old HP 932C inkjet printer on my new Dell i3252 pc with Windows 10 using the printer's installation cd.

The cd wouldn't run, but I think I managed to install the printer manually because the 932C icon is listed on my pc under "Devices" and "Printers & Scanners" as the default printer.

However, when I tried to print, I get a popup saying a printing error occurred.

Any solutions to this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2016 10:55 PM

HP Recommended

Printer W10:

Hi,

Please use the following instructions to fix:

     http://support.hp.com/nz-en/document/c04714314

No available software and drivers for Windows 10:

 

                 http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-930/932c-Printer-series/25305/model/19034

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎09-08-2016 10:55 PM

HP Recommended

Printer W10:

Hi,

Please use the following instructions to fix:

     http://support.hp.com/nz-en/document/c04714314

No available software and drivers for Windows 10:

 

                 http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-930/932c-Printer-series/25305/model/19034

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-09-2016 10:16 PM

HP Recommended

Thanks for the reply and info. The printer works now.

Was this reply helpful? Yes No
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