HPDeskJet 4152e

[Kat588]

I have a HPDeskJet 4152e, went to change cartridge showing E0 erro on the screen. 

I can’t get it off!!!!,

 Thank u Kathy Denney

[Max3Aj]

@Kat588, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
The E0 error on your HP DeskJet 4152e usually indicates a cartridge issue or a general printer error. Try these steps to fix it:

Power Cycle the Printer

• Turn off the printer.
• Unplug it from the power source for at least 60 seconds.
• Plug it back in and turn it on.

Check and Reinsert the Cartridges

• Open the cartridge door and remove both ink cartridges.
• Inspect them for any damaged or missing contacts.
• Wipe the electrical contacts (gold-colored) gently with a lint-free cloth.
• Reinsert the cartridges firmly into their slots.
• Close the cartridge door and check if the error clears.

Perform a Hard Reset

• With the printer turned on, disconnect the power cable from the back.
• Wait 2-3 minutes.
• Reconnect the power cable and turn on the printer.

Use Original HP Cartridges

• Ensure you are using genuine HP 67 or HP 67XL ink cartridges.
• If you're using Instant Ink cartridges, ensure your subscription is active.

Check for Paper Jams

• Open the paper tray and cartridge access area.
• Remove any stuck paper or debris.

Reset the Printer to Factory Defaults

If the error persists:

1. Press and hold the Wireless & Cancel (X) buttons together for 5-10 seconds until the power light blinks.
2. Release and wait for the printer to restart.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support