• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6032 All-In-One Printer

Why can't I get my printer to start. Error E3

1 REPLY 1
HP Recommended

@ColinAnne-5, welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To resolve this E3 error, please follow the instructions in the following HP document.

 

Also in some cases, removing the ink cartridges and resetting the printer can resolve the error. Follow these steps:

Power on the printer.

  • Wait for the printer to become idle and silent before proceeding.
  • Disconnect the USB cable from the back of the printer (if applicable). If your printer is connected via a network or Wi-Fi, leave it connected.
  • Remove the ink cartridges from the printer.
  • While the printer is still turned on, unplug the power cord from both the back of the printer and the wall outlet.
  • Wait at least 60 seconds.
  • Reconnect the power cord to a wall outlet first.
    • HP recommends plugging the printer directly into a wall outlet for a stable power supply.
  • Reconnect the power cord to the back of the printer.
  • Turn on the printer if it does not power on automatically.
    • The printer may go through a warm-up cycle, during which lights may blink, and the carriage may move.
  • Wait until the warm-up cycle completes and the printer becomes idle and silent.
  • Reinsert the ink cartridges and close the cartridge access door.
  • Print a calibration page, if prompted.
  • If you previously disconnected the USB cable, reconnect it to the printer.

Then, please update the printer's firmware via the HP link.

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.