• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6030e All-in-One Printer

Hi,

I have an HPSmart printer. I find it pretty rubbish.

Very rarely can I get it to print.

Currently, I get "Error - Printing" message in printer queue.

When I try to open the app it just hangs.

When I try to run HpSmartHealthInstaller.exe. I get a message "This installer is only compatibler with HP devices."

Sometimes, the printer just springs into life and prints multiple copies of a document, thus using up my ink quota!

 

Any ideas how to reolve?  

 

Rupert

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.