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‎12-21-2023 01:52 PM

HP Recommended
Product: HP LaserJet Tank MFP 2604sdw Printer
Operating System: macOS 12.0 Monterey

This is a follow-up to a topic: [Error 79] Unable to change networks for HP LaserJet Tank MF... - HP Support Community - 8944774

 

I need to somehow hard reset my printer to revert it to its original state and set it up again.

The documentation says I have to log in somewhere while there is no way I can access the printer, even with USB cable.

1 person had the same question
1 REPLY 1

‎12-25-2023 09:53 AM

HP Recommended

Hi @nikska,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer and need help with performing a factory reset.

 

Please follow the steps from the below image and let me know if that resolves the issue.

 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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