Have ' rd ' on printer screen. Printer does nothing

[MB-1974]

Error message 'rd' permanently on printer screen. Cannot connect to it.

[VikramTheGreat]

Hi @MB-1974,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The 'rd' message usually indicates the printer is in "Ready for Wi-Fi Direct" mode — it's broadcasting a Wi-Fi Direct network so that devices can connect directly to it without using your main Wi-Fi router.

This is not an error. To get out of Wi-Fi Direct mode and connect the printer properly to your Wi-Fi network, follow these steps:

Step 1: Reset Network Settings on the Printer

1. Power ON the printer.
2. Press and hold the Cancel (❌) and Wireless (📶) buttons together for 5 seconds.
   • The printer will restart and reset wireless settings.
   • The 'rd' should go away after this.
3. Wait until the wireless light starts blinking — this means it’s ready to set up.

Step 2: Use HP Smart to Reconnect to Wi-Fi

1. Download HP Smart (if you haven’t already):
   🔗 HP Smart on the App Store
2. Open HP Smart > Click “Set up a new printer”.
3. It will detect your HP LaserJet M140w in setup mode (look for the blinking Wi-Fi light).
4. Follow the on-screen instructions to connect it to your home Wi-Fi network.

Once done:

• The Wi-Fi light turns solid blue.
• 'rd' disappears.
• You're now fully connected via your router (not just Wi-Fi Direct).

Optional: Disable Wi-Fi Direct (if you don’t need it)

If you want to prevent 'rd' from ever appearing again:

1. After connecting via HP Smart, access the Embedded Web Server (EWS):
   • Type the printer’s IP address (found via HP Smart) in Safari.
2. Go to Networking > Wi-Fi Direct Settings.
3. Set Wi-Fi Direct to Off or Manual.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat

[MB-1974]

Thank you for your reply. Sadly this does not help. However long I press the cancel and wifi button the rd continues to blink and HP Smart does not find the printer......

Any other ideas?

Many thanks,

Mark

[VikramTheGreat]

Hi @MB-1974,

Thank you for letting me know, 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support