Heat transfer paper jams

[CoffeeCatsAndIT]

I saw a previous post stating that my Envy 4510 series will print on heat transfer paper, but everytime I try, it jams. There's no heat transfer paper setting on printer, just letter, legal a4, photo glossy, photo matte I've tried all of them.. is there another setting somewhere?

[Roopa-S]

@CoffeeCatsAndIT

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

If you are trying to print on Iron-On Transfer paper, try the print settings below:

• In the app you created or saved the design in, click File > Print, and then click Properties or Show Details to display all print settings.
• Select a paper type such as HP Premium Inkjet Paper, Special Paper, or Iron-On Transfer, depending on what is available in the menu.
• Select the Best quality setting from the Quality Settings, Media & Quality, or Advanced Options menu.

 For more information on Printing HP Iron-On Transfers: Click here

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[CoffeeCatsAndIT]

I'll have to try when my HT paper arrives.  The printer destroyed all I had left 😭 

[Roopa-S]

@CoffeeCatsAndIT

We have limited support boundaries in the support community as of now. I have elevated the case to next level, I will share you few details through a private message.    

Keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.