Help identifying source of loose spring found in m227fdw

[g1zmo]

Hello, I had my m227fdw printer open to replace the transfer roller and noticed a loose spriing located on the bottom back right. I've included photos showing where it was found and of the spring itself. I was hoping someone might be able to identify where exactly this came from. A possible clue, when the loaded paper gets near empty it sometimes will give a false error for a paper jam, which is cleared by loading more paper. So, possibly related to some sensor that results in that error. Thanks for your time and help! 

[Irfan_06]

Hi @g1zmo,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

It seems like a part got detached from your printer which is an hardware issue. We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support