Help with E3 error

[Janey7]

I have an HP Envy 6032 with error code E3 I have followed instructions but error has not cleared. Printer is 2 weeks out of warranty!!!! Any advice?

[sandytechy20]

@Janey7

Welcome to the HP support community.

I understand that you are getting E3 error on the printer, I am glad to assist you.

Check for obstructions in the carriage path

• Remove any loose paper or obstructions that might be blocking the carriage path.
• Turn off the printer, and then disconnect the power cord.
• Open the cartridge access door to get to the carriage inside the printer.
• EXAMPLES OF A CARTRIDGE ACCESS DOOR
• 
• Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.
• EXAMPLE OF A PRINTER WITH AN OBSTRUCTION IN THE CARRIAGE PATH
• 
• If the carriage has a latch, gently press it down to make sure it is locked into place.
• CAUTION: Ink tank printers: If the carriage latch is secured, do not press down on it. Doing so might damage the printer.
• EXAMPLES OF THE CARRIAGE LATCH
• 
• If the carriage is not locked in place, move it to each side, removing any obstructions blocking its path.
• CAUTION: Do not force the carriage to move if it is locked or stuck. This can damage the printer.
• Close the printer door.
• Reconnect the power cord, and then turn on the printer.

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.
• NOTE: HP recommends plugging the printer directly into a wall outlet.
• Turn on the printer to complete the reset.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[wmayfield243]

I've done all of these steps with my printer  Serial # TH0Bg3g097 and the error is still showing. I kept the printer unplugged and turned off for over a week, still no help. 

[wmayfield243]

Thanks for the response, but there is no obstruction inside the printer. I've also unplugged and turned off the printer as suggested to reset to no avail. I'm now trying to reach phone support. This is frustrating!