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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-07-2020 05:44 PM

HP Recommended
Product: Office Jet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

Here is my issue, any help is appreciated.

Printer is Office Jet Pro 861.

Issue: Printer Failure.

There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP.

Also, Solution one on the printer self help did not correct problem. This was to disconnect power to reset printer.

If anyone has found a solution, please let me know.

Thanks for your help.

1 REPLY 1

‎09-08-2020 09:32 AM

HP Recommended

Problem solved with virtual agent.  Replaced damaged ink cartridge to solve problem.

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