-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hi, there is frequent air trapping in the ink pipes of my up...

Create an account on the HP Community to personalize your profile and ask a question
01-19-2022 05:30 AM
Hello
My hP ink tank wireless 419 printer frequently gives errors in colour prints as there is frequent air trapping in the ink pipes. Please suggest a permanent solution
Regards
Solved! Go to Solution.
Accepted Solutions
01-25-2022 05:12 PM - edited 01-26-2022 10:01 AM
Welcome to the HP support community.
I understand that you are getting print quality issues and air traps in ink pipes, I am glad to assist you.
Run the printhead cleaning utility using the HP Software
lean the printheads using the HP software, and then evaluate the results.
Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.
HP Printer Assistant opens.
On the HP Printer Assistant window, click Maintain Your Printer.
Click the Device Services tab, and then click Clean Ink Cartridges
.
A Print Quality Diagnostic page prints.
Examine the Print Quality Diagnostic page.
If the print quality is acceptable, click Done. You can stop troubleshooting.
If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.
Refer to the HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
01-25-2022 05:12 PM - edited 01-26-2022 10:01 AM
Welcome to the HP support community.
I understand that you are getting print quality issues and air traps in ink pipes, I am glad to assist you.
Run the printhead cleaning utility using the HP Software
lean the printheads using the HP software, and then evaluate the results.
Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.
HP Printer Assistant opens.
On the HP Printer Assistant window, click Maintain Your Printer.
Click the Device Services tab, and then click Clean Ink Cartridges
.
A Print Quality Diagnostic page prints.
Examine the Print Quality Diagnostic page.
If the print quality is acceptable, click Done. You can stop troubleshooting.
If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.
Refer to the HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
02-02-2022 06:44 AM
Dear team,
As per the suggestion printhead cleaning and alignment was done using the HP tool. However there is re trapping of air again in the pipes leading to missing of colour in the prints.
Please suggest a permanent solution
Reagrds
Manish
02-02-2022 07:13 AM
Are you using genuine HP inks or off brand?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.