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Hello

My hP ink tank wireless 419 printer frequently gives errors in colour prints as there is frequent air trapping in the ink pipes. Please suggest a permanent solution

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
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@dr_manish

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues and air traps in ink pipes, I am glad to assist you.

Run the printhead cleaning utility using the HP Software

lean the printheads using the HP software, and then evaluate the results.

  1. Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.

    HP Printer Assistant opens.

  2. On the HP Printer Assistant window, click Maintain Your Printer.

  3. Click the Device Services tab, and then click Clean Ink Cartridges.

    A Print Quality Diagnostic page prints.

    Example of a Print Quality Diagnostic page

  4. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

Refer to the HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@dr_manish

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues and air traps in ink pipes, I am glad to assist you.

Run the printhead cleaning utility using the HP Software

lean the printheads using the HP software, and then evaluate the results.

  1. Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.

    HP Printer Assistant opens.

  2. On the HP Printer Assistant window, click Maintain Your Printer.

  3. Click the Device Services tab, and then click Clean Ink Cartridges.

    A Print Quality Diagnostic page prints.

    Example of a Print Quality Diagnostic page

  4. Examine the Print Quality Diagnostic page.

    • If the print quality is acceptable, click Done. You can stop troubleshooting.

    • If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning.

Refer to the HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Dear team,

As per the suggestion printhead cleaning and alignment was done using the HP tool. However there is re trapping of air again in the pipes leading to missing of colour in the prints.

 

Please suggest a permanent solution

 

Reagrds

 Manish

HP Recommended

Are you using genuine HP inks or off brand?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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The ink is genuine suppplied along with the printer. It’s the first bottle of ink that’s still in use

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