• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Photosmart 5510d
Microsoft Windows 10 (64-bit)
I constantly get horizontal streaks through color printing. I've cleaned printheads, guides, performed alignments, and changed cartridges.
Horizontal lines are about 4mm wide. The magenta and cyan blocks have paler lines, yellow block has a white line, green block has a cyan line, and orange has a magenta line.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You might have some printhead issue the yellow segment of the printhead is giving you trouble. Check for ink level, do not start printhead cleaning if you are low on ink. Try printing something in yellow only.




My profile on LinkedIn

View solution in original post

2 REPLIES 2
HP Recommended

You might have some printhead issue the yellow segment of the printhead is giving you trouble. Check for ink level, do not start printhead cleaning if you are low on ink. Try printing something in yellow only.




My profile on LinkedIn

HP Recommended
Thanks for your reply.
I installed new cartridges before performing the maintenance steps but still got the same result.
I printed 48pt. bold letters in three shades of yellow and got thin white horizontal lines through them.
I printed another Printer Status Report and still got the horizontal lines.
I've always used HP printers but I'm about ready to ditch this ink hog and go with another brand.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.