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‎12-13-2023 10:42 AM

HP Recommended
Product: HP Officejet Pro 8625 e-All-in-One Printer

I am receiving "Missing or Failed Printhead" message on my OfficeJet Pro 8625.  Troubleshooting steps have failed. Need to order replacement part CR322A, printhead.  HP Parts does not have it available. How can I get replacement part?

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1 person had the same question
1 REPLY 1

‎12-16-2023 06:31 AM

HP Recommended

Hi @Thinair237,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Specter x360 burnt motherboard. Not to worry I will help you to get a resolution to resolve the issue.

 

I am sorry to hear that  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, Please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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