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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How can I pass from the pause status to the operating status

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10-04-2021 01:30 PM
Hi@Leone1940,
Welcome to the HP Support Community!
Don't worry I'll try to help you out.
We understand that asking about the HP printer pause status,request you to follow the below troubleshooting steps:-
I have a few recommendations:
Reinstall or Uninstall the Driver
After performing the reset option on a product installed by the USB, a higher DOT4_00x port will get formed which may lead the printer to hang during printing.
Note: This is needed only for those products that are installed on a USB port.
1. Uninstall USB printer driver.
2. Take away the HP folder and AIO folder from the hard drive.
3. Then, Reinstall the USB printer driver.
4. The Reason behind this Error: This error can occur while using a network or printing from a laptop. When the printing job goes into the pending status, the printer is either in the state of “Pause Printing “or “Work Offline” mode.
Method 1
1. Clear Pause Printing.
2. If you are operating the windows desktop, then choose the “start” option and then opt “settings” and then “Printers.”
3. Right dab on the printer icon.
4. Choose the “Pause Printing” or “work offline” option, if enabled, remove the check from there.
5. Now again, print the document.
6. Arrange Parallel Connection.
7. Turn off the printer or detach it from the network.
8. Connect your Personal computer or laptop with the help of a parallel cable.
9. Switch ON the printer.
10. After completing the task, print the document again.
Method 1
1. Check whether the pause button is “On” or not in the settings.
2. Position the control panel on the front of your HP printer. That is the part of the printer’s case that has a set of buttons on it.
3. Press and release the “Pause” button.Now your printer won’t be pause anymore
After this, you have to follow these steps to confirm the computer’s software.
4. Open your computer’s taskbar and double click on the “HP printer” icon.
After this, a list of all the documents you are required to print will come across on your laptop or desktop screen.
5. Right click on the screen that has a status listing of “Paused”.
6. Click on “Resume” so that it will make your printer work over again.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
10-05-2021 01:11 AM
Thank you for your kind replay.
I found the solution as follows:
- Andare sulla cartella Dispositivi e stampanti.
- Fare clic con il pulsante destro del mouse sul nome della stampante, quindi fare clic su Visualizza stampa in corso.
- Fare clic su Stampante.
- Nella barra dei menu della coda di stampa, fare clic su Stampante, quindi cercare le voci Sospendi stampa e Usa stampante non in linea.
- Accertarsi che accanto a tali voci non sia presente alcun segno di spunta. In caso contrario, fare clic sul segno di spunta per rimuoverlo.
Best regards
Leone