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‎03-28-2018 12:01 PM

HP Recommended
Product: HP Officejet Pro 8600 plus
Operating System: Microsoft Windows 10 (64-bit)

Have tried to print to 5 x 7 card stock and cannot get feed to recognize this size.  Printr will recognize 5 x 7 photo paper, but not ordinary print paper or card stock of this size.

19 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-28-2018 12:03 PM

HP Recommended

This thread may help you to resolve your issue:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/How-do-I-print-cardstock-on-HP-Officejet-8600/td-p/107...

 

 

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .

Click "Accept as Solution" if it solved your problem, so others can find it.

Although I am an HP employee, I am speaking for myself and not for HP

View solution in original post

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6 REPLIES 6

‎03-28-2018 12:03 PM

HP Recommended

This thread may help you to resolve your issue:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/How-do-I-print-cardstock-on-HP-Officejet-8600/td-p/107...

 

 

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .

Click "Accept as Solution" if it solved your problem, so others can find it.

Although I am an HP employee, I am speaking for myself and not for HP
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‎03-28-2018 12:07 PM

HP Recommended

Hi,

 

Loading papers the right way probably will solve this problem. Please use instructions from the following manual (page #27):

 

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c03026243/c03026243.pdf

 

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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‎03-28-2018 12:08 PM

HP Recommended

Hello , 

 

Please try the below steps that should resolve the issue..

 

Ensure you have installed the full featured software for  your printer. 

Then try the below steps..

 

click on start menu open your printer preferences by right clicking icon and selecting printer preferences -under paper/quality tab be sure to change your paper type to "cardstock" under media- also if you are printing with microsoft office/word/ serif or which ever program you are using make sure the media or paper type is also selected to the cardstock as well. Should work then- ours didSmiley Happy Smiley Happy Smiley HappyGood Luck to all!

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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‎03-28-2018 12:27 PM

HP Recommended

HI 

 

 

try this to solve this issue with this model make sure that your printing perferences under the actual printer and the program you are using are set to "cardstock" - meaning...

 

click on start menu open your printer preferences by right clicking icon and selecting printer preferences -under paper/quality tab be sure to change your paper type to "cardstock" under media- also if you are printing with microsoft office/word/ serif or which ever program you are using make sure the media or paper type is also selected to the cardstock as well. Should work then- ours didSmiley Happy Smiley Happy Smiley Happy Good Luck to all!

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎03-28-2018 02:13 PM

HP Recommended

This answer solved my issues.  Note that when selecting the Paper Type in the Devices and Printers folder I had to select 'Card Stock' twice.  First select brought 'HP Photo Papers', second select of 'Card Stock' got me to Card Stock.  Print then worked just great.   Print was on 5 x 7 card which had a pre-printed format with a message blank in the middle.  Thanks!

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‎03-28-2018 02:31 PM

HP Recommended

We are Glad to Help! @Bop75

 

You have a good day! Cheers!!!:smileyhappy:

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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