• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-10-2016 08:02 AM

HP Recommended

I lost the password to unlock the printer settings. Is there a way for me to reset this?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2016 11:42 AM

HP Recommended

Welcome @jaraneta,


Thanks for engaging in the HP Forums! I see by your post that you need to reset the printer's password. I will certainly do my best to help you.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope
to view it.
 
Feel free to click on the "Accept as Solution" button and the
"Thumbs Up" for my assistance. Please let me know the results
and if there is anything else I can help you with. Thanks!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-11-2016 11:42 AM

HP Recommended

Welcome @jaraneta,


Thanks for engaging in the HP Forums! I see by your post that you need to reset the printer's password. I will certainly do my best to help you.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope
to view it.
 
Feel free to click on the "Accept as Solution" button and the
"Thumbs Up" for my assistance. Please let me know the results
and if there is anything else I can help you with. Thanks!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.