How can I solve error code C2FE0148

[ilConte666]

display error C2FE0148. may i solve that?

[atharva_gp]

@ilConte666,

Thank you for reaching out to the HP Support community!

Please provide the below information to assist you with an accurate resolution.

• What is the model of your printer?
• How is the printer connected? Wired or Wireless?
• Do you have any flashing lights on the printer?

[ilConte666]

HI tks for your help

• What is the model of your printer?           HP OFFICEJET 6500A PLUS
• How is the printer connected? Wired or Wireless?       WIRELESS
• Do you have any flashing lights on the printer?     A LOT OF FLASHING LIGTHS UNFURTUNELY

[atharva_gp]

@ilConte666,

Let's try these steps:

• Turn off the WiFi Router
• Power Reset the printer
  • Make sure this printer is plugged into a direct wall, not a surge protector.
  • Turn the printer on.
  • Wait until the printer is idle and silent before you continue.
  • Remove all of your ink cartridges from the printer and close the door.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  • Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
  • Reinsert the ink cartridges, and then close the ink cartridge access door.
  • Try to print/copy
• Turn on the WiFi
• Try to copy/print again

Also, try updating the printer firmware.

• Refer to this link to update the printer firmware.

Let me know if this helps.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping.

[ilConte666]

i follow all the procedure but no results,

the display still flashing and it's impossible to remove the cartridges.

thanks anyway for your help

[atharva_gp]

@ilConte666,

Please follow the troubleshooting steps referred in this video and check if you can clear the carriage jam.

Let me know if this helps.

[ilConte666]

good morning, maybe I didn't explain myself well. it is impossible to reach the ink cartridges because the cart remains motionless under the right cover. the cartridge change video so I don't need it. thanks anyway

[atharva_gp]

@ilConte666,

If you have tried all the troubleshooting steps mentioned in this video of clearing the carriage jam and if the issue persists, then it could be an issue with the printer hardware.

I would request you to contact our HP Support Team for Service/Replacement/Upgrade options.

Click on this Link to contact HP.

Cheers!