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HP PageWide Color MFP 586

HP PageWide Color MFP 586. There is no error code been displayed though it printing black. I have done printhead cleaning and it's printing a pattern though surprising enough when i command or send a print job, the page comes out blank. Is there anyone with a solution of how to fix this problem?

3 REPLIES 3
HP Recommended

Hello Tedshims,

 

There are some recommendations you can consider:

  • Always use original cartridges that are not empty nor expired and of course not manipulated in any way.
  • Connect printer directly to the power outlet.
  • If you have access to a second computer, try to replicate the issue there: if you can print fine, that is the confirmation the issue is not the printer.
  • Try making copies: if copies work, that is confirmation the problem is not the printer but something on the computer like communication or even drivers.

If your printer is under warranty you can also call HP tech support for further investigation.

 

 

I am an HP Employee
HP Recommended

HP Laserjet Prints Blank Pages - What To Do?
Check your ink cartridges.
Restart your HP printer.
Troubleshoot your printer using the Windows troubleshooter.
Download the HP Print and Scan Doctor app and then run it.
Update your printer driver.
Configure the Printer Spooler services and restore necessary files

 

Regards,

Diana

HP Recommended

If you make a copy through the scanner does it print properly? Likely you have an issue with either a driver or corrupt file. Delete the drivers and reinstall.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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