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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Instant Ink
Microsoft Windows 10 (64-bit)

I currently have the 50 page plan for instant ink.  Things have changed for me and I would like to switch to the 15 page plan, as I don't print much anymore.  How do I do that?  I tried to go to my account and clicked on "Change Plan", but the 15 page plan was not listed.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You cannot downgrade to the free plan, as listed under 'Can I cancel or change my plan anytime?':

https://instantink.hpconnected.com/us/en/l/

 

The $0 plan is an introductory offer and only available as a plan choice at enrollment

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You cannot downgrade to the free plan, as listed under 'Can I cancel or change my plan anytime?':

https://instantink.hpconnected.com/us/en/l/

 

The $0 plan is an introductory offer and only available as a plan choice at enrollment

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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