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HP Officejet Pro 8610 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

When my printer is printing, it makes a loud squeaking noise as the paper is being pulled through. Based on other questions and answers, the rollers may need cleaning or oiling. How do I do that?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@PPCBillion45

 

Welcome to HP support community.

 

Clean the paper feed rollers in the cartridge access area

  1. Turn off the printer, and then disconnect the power cord.

       WARNING: 

    Disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.

  2. Disconnect the USB or Ethernet cable from the rear of the printer, if you have a cable connection to the printer.

  3. Place your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door.

    1.  

      Image: Open the cartridge access door

      Slot on the side of the printer
  4. Lightly dampen a lint-free swab with the water, and then squeeze any excess liquid from the swab.

  5. Press the swab against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.

    Image: Clean the rollers in the cartridge access area

  6. Allow the rollers to dry completely (approximately 10 minutes).

  7. Close the cartridge access door.

    Image: Close the cartridge access door

  8. Reconnect the power cord to the rear of the printer, and then turn on the printer.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@PPCBillion45

 

Welcome to HP support community.

 

Clean the paper feed rollers in the cartridge access area

  1. Turn off the printer, and then disconnect the power cord.

       WARNING: 

    Disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.

  2. Disconnect the USB or Ethernet cable from the rear of the printer, if you have a cable connection to the printer.

  3. Place your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door.

    1.  

      Image: Open the cartridge access door

      Slot on the side of the printer
  4. Lightly dampen a lint-free swab with the water, and then squeeze any excess liquid from the swab.

  5. Press the swab against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.

    Image: Clean the rollers in the cartridge access area

  6. Allow the rollers to dry completely (approximately 10 minutes).

  7. Close the cartridge access door.

    Image: Close the cartridge access door

  8. Reconnect the power cord to the rear of the printer, and then turn on the printer.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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