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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How do I clean the print rollers to stop the squeaking noise...

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12-31-2019 10:47 AM
When my printer is printing, it makes a loud squeaking noise as the paper is being pulled through. Based on other questions and answers, the rollers may need cleaning or oiling. How do I do that?
Solved! Go to Solution.
Accepted Solutions
01-02-2020 12:44 PM
Welcome to HP support community.
Clean the paper feed rollers in the cartridge access area
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Turn off the printer, and then disconnect the power cord.
WARNING:
Disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.
-
Disconnect the USB or Ethernet cable from the rear of the printer, if you have a cable connection to the printer.
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Place your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door.
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-
Slot on the side of the printer
-
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Lightly dampen a lint-free swab with the water, and then squeeze any excess liquid from the swab.
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Press the swab against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.
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Allow the rollers to dry completely (approximately 10 minutes).
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Close the cartridge access door.
-
Reconnect the power cord to the rear of the printer, and then turn on the printer.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
01-02-2020 12:44 PM
Welcome to HP support community.
Clean the paper feed rollers in the cartridge access area
-
Turn off the printer, and then disconnect the power cord.
WARNING:
Disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.
-
Disconnect the USB or Ethernet cable from the rear of the printer, if you have a cable connection to the printer.
-
Place your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door.
-
-
Slot on the side of the printer
-
-
Lightly dampen a lint-free swab with the water, and then squeeze any excess liquid from the swab.
-
Press the swab against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.
-
Allow the rollers to dry completely (approximately 10 minutes).
-
Close the cartridge access door.
-
Reconnect the power cord to the rear of the printer, and then turn on the printer.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee