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HP Officejet Pro 8620
Microsoft Windows 10 (64-bit)

Is there a memory cache on my HP Officejet Pro 8620?  I don't want everything I've ever printed to remain in a memory cache that someone else might be able to access.  I have cleared the fax log, but am concerned about the rest.  I only use my computer at home.

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HP Recommended

There is no internal memory in the Officejet Pro 8620 that would keep a print job after power is removed.  You have already cleared the fax log.  Also make sure there are no memory cards inserted in the front.  If you had the printer connected wirelessly you may want to erase the password information (put in dummy router name and password).


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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3 REPLIES 3
HP Recommended

There is no internal memory in the Officejet Pro 8620 that would keep a print job after power is removed.  You have already cleared the fax log.  Also make sure there are no memory cards inserted in the front.  If you had the printer connected wirelessly you may want to erase the password information (put in dummy router name and password).


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended
Thank you, Bob!! I appreciate that info as I have been unable to find it thru HP's regular site.
HP Recommended

I do wish they would put this information in the user manuals, it seems this question comes up with some regularity.  As it turns out, there are very few HP consumer models that have internal memory - none of the Officejet, Deskjet, or Envy models have internal storage.  Only a few of the Photosmart models (such as the Photosmart 475) have internal hard drives to store photo's.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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