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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How do I cold reset a Laserjet Pro M203dw

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11-20-2018 12:18 PM
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I understand you are looking to perform a reset on your HP LaserJet printer. Don't worry as I have a few steps which should help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
What exactly seems to be an issue with the printer?
Are you aware doing an advanced reset on the printer will set the printer back to the factory settings.
If you wish to reset the printer back to the factory settings, I'm going to send you a private message with the instructions on how to perform these steps here:
The reason why we're utilizing the steps in private is because these instructions are specific to your printer model. If other customers try thee same steps on different model this might damage the printer.
Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your Profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
Regards,
Jeet_Singh
I am an HP Employee
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