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Message 1 of 2
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How do I contact HP Customer Services in the UK?

HP Recommended
HP Envy 5646
Microsoft Windows 10 (64-bit)

I am trying to contact HP in the UK to register a complaint about their printers (Envy 5646 in particular).

 

In the past four years, I have had two printers which have developed exactly the same fault.  I have been in touch with Tech Support and the problem appears to be a hardware issue.

 

I wish to register a formal complaint about the unreliability of the printers (we have problems with both prior to this).  But I cannot find an address or even a form in order to do so.

 

Any ideas would be gratefully received.

 

Many thanks,

 

Christine

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Christine_T

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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