How do I downgrade instant ink plan back to the free option after enrolling in a paid plan?

[icarlyk95]

How do I downgrade instant ink plan back to the free option after enrolling in a paid plan? 

I accidentally upgraded my plan from the free plan to one of the monthly paid plans, and in an attempt to downgrade again, the free option that I was previously had been enrolled in was no longer available in the list of monthly options. I do not print enough regularly to need any more than 15 pages per month. Is there a way that I can downgrade back to the free plan (15-pages/month maximum)? Currently, without the free option, I am enrolled in an unnecessarily expensive plan, especially since I am in grad school and have to pinch every penny possible these days.

If downgrading back down to the free plan is not a viable option, is there a student discount that would be available for me to utilize?

I have really enjoyed the Instant Ink service since I first signed up; however, if I am not able to downgrade back to my original plan, unfortunately, I will have to cancel the serviceI due to my extremely tight budget as a student.

I look forward to hearing back from HP support! 

Thank you.

[asmita6658]

Hi @icarlyk95

Welcome to the HP Support Community. 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

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