How do I factory reset

[twinmomcd]

Hi I’m trying to reset my HP OfficeJet Pro 8615 back to its default settings factory restore I can’t restore from the tool menu because it says I need to enter administrator password I don’t remember ever Setting up a password but my mother could have because it used to be her printer she’s passed away since .At any rate I can’t use it now because it set on legal size paper and It won’t let me change it  and I don’t have legal paper and it prints in the middle of a regular size piece of paper and I lose half of  what’s on the paper so I need to bring it back to default settings so I can change the paper settings and get rid of the password.  HELP!!

[KrazyToad · Accepted solution]

@twinmomcd

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and I could help you with the Semi Full Reset to Restore your printer back to original factory condition

Since these steps are specific to your printer, I will be sending you the instructions in a private message

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