• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hi,

 

I have a HP Photosmart Plus B209 printer.  My OS is Windows 7 Home Premium 64bit.

I tried to set-up wireless printing last night but no joy.  The diagnstic report isn't picking up the Network SSID and the help asks me to logon to my router to check it, I don't know username and password so can't login to check this.  Any ideas where I can find SSID?

 

Thanks.

8 REPLIES 8
HP Recommended

Hi:

 

If you have a notebook or other PC connected by wireless, go to the network connections menu and you will see the SSID that it is connected to and you would enter the same one for the printer. You will also need to know the security password (the one you used to connect your laptop to the router).

 

Paul

HP Recommended

I have an HP Officejet 7500a.  I have lost contact with the modem, evidently.  I've tried to use setup on the printer; it keeps asking for the SSID or IP number.

 

This has happened before and I always have to pay some HP support technition to get it back on line.  Needless to say I am tired of it.

 

Why can't I just call HP somewhere and get help without having go go all around the world?

 

William

HP Recommended

HP printer/fax will not fax.   Shows IP Address not connected

Network Name NA

Wireless Direct Off

HP Recommended

How do I find my ssid no,

 

HP Recommended

my printer wont print.  it asks for my ss id no idea what that is .  how do i retrieve my password

HP Recommended

I am trying toconnect my printer wirelessly, and needto find the SSID. Please can you assist?

HP Recommended

I just installed a new router and my computer and my laptop will not communicate with my CannonMG7520 printer.

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.