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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
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Create an account on the HP Community to personalize your profile and ask a question
11-03-2025 08:59 AM
For those reading -- Combined multiple related posts / answers
What's next?
I have alerted our Moderators of your concerns, comments, and posts.
and
Should there be a response, look for a message here before the agent uses other methods to contact you.
What to do?
The following is an optional service provided by HP.
Be careful where you seek help --
There are similarly named sites out on the Internet that are NOT associated with HP.
- Out-of-Warranty > Paid Subscription or One Time Help: - HP SmartFriend Services | HP® Official Site
- Open the SmartFriend Data Sheet - Contact Information
- Scroll down to section “Service by Region” and check the contact options in your region / location.
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HP Services and Contact Information
Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.
Some (Most) regions display phone / chat contact information only after the case is submitted online.
Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
Never post private information in the HP Community!
Thieves are waiting - do not hand over your privacy to their keeping.
HP Support does not free-post phone numbers for HP Support on the Internet.
Your computer is not full of bugs and you do not need to pay a fee for driver support.
You do not need Firewall protection.
Never allow strangers access to your computer, tablet, or phone.
Pay attention to where you are going.
Do not wander around on the Internet looking for help –
When looking for help, start only at legitimate web sites for your product
- HP Support HP World-Wide Support
- Store/HP.com USA HP Sales and Customer Service
Not your HP store?
Scroll to the bottom of the store website and click the Flag to change regions.
- HP products, start here in the HP Community or at the HP Website
- Microsoft / Windows - start at Microsoft Web Site
- Printer Software - 123.hp.com - Printer setup from the HP® Official site
- Combined Printer, Support, and Ink Subscription Service - HP All-In Plan - Printer / Ink / Support
- Help with Instant Ink - HP Instant Ink Support - Website
- Out-of-Warranty > Paid Subscription or One Time Help: - HP SmartFriend Services | HP® Official Site
- Open the SmartFriend Data Sheet - Contact Information
- Scroll down to section “Service by Region” and check the contact options in your region / location.
Do not be a victim.
Stay vigilant.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.