How do I get rid of flashing blue screen with error code of B336EC67 for HP OfficeJet Pro 8035 print

[Lindm73]

How do I get rid of flashing  blue screen with error code B336EC67 for HP Office Jet Pro printer 8035. The only way I can rid of the blue screen is to unplug the printer and then plug it back in. Shortly after printing job, the blue screen reappears.

[Jay_G24 · Accepted solution]

Hi @Lindm73,

I'd like to help!

I understand you are receiving a "B305" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue

 To restore the printer to the original factory defaults

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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