How do I get rid of the ColorLak thing on my 8030 printer

[Mike6561]

Message comes up on printer HP Recommended using ColorLak paper, how do I get rid of this, printer will not print

[Raj_05]

Hi @Mike6561,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The "ColorLok" message on your HP OfficeJet Pro 8030 printer is likely a recommendation for using ColorLok paper, which is designed for better print quality. However, if your printer is not printing and the message is persistent, it may be related to a paper setting or a software issue. Here's how you can resolve it.

Reset the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 60 seconds, then plug it back in and turn it on.
• Check if the message still appears.

Check Paper Settings

• Ensure the paper loaded in the printer matches the type set in the printer settings:
  • On the printer control panel, go to Settings > Paper Handling or Preferences.
  • Verify the paper type (e.g., plain paper) and size (e.g., A4 or Letter) match the loaded paper.

Disable Pop-Up Recommendations

• Some printers allow you to disable notifications or recommendations:
  • Access Settings on the printer control panel.
  • Look for Notifications or HP Recommendations and turn it off.

Update Printer Firmware

• Outdated firmware can cause unnecessary prompts:
  • Download the latest firmware from HP's website.
  • Install the update on your printer.

Check Printer Driver Settings

• On your computer, open the print dialog box for the HP OfficeJet Pro 8030.
• Navigate to Properties or Preferences.
• Ensure the paper type matches what is loaded in the printer.

Hard Reset (Factory Reset)

• If the above steps don’t resolve the issue, you may need to perform a factory reset:
  • Open the printer control panel.
  • Navigate to Settings > Printer Maintenance > Restore Factory Defaults.
  • Follow the on-screen instructions.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support