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HP Officejet pro 6978
macOS 10.13 High Sierra

I got a new printer and I have ink from an old one that died. I had to use the setup in for the new printer. How do I preserve the ink from the old printer so it doesn't dry out?

1 REPLY 1
HP Recommended

@rbraus,

 

Welcome to HP Support Community,

 

HP recommends that all cartridges remain sealed in the original package until they are installed.

Nozzles can crust over if supplies are not kept in properly humidified airtight containers. Ink can wick from nozzles if anything touches them.

After the tape or caps have been removed, cartridges and printheads should remain installed in the product.

   CAUTION: 

Improper storage can damage cartridges and printheads.

Storing Opened Cartridges and Printheads

  • If opened supplies must be stored outside of the product, place them (nozzles up) in a plastic tub with an airtight lid.

  • Some cartridges have an orange cap that is twisted off to open. If these supplies have been opened, replace the orange cap before it is stored.

  • Place a damp cloth or paper in the tub.

  • Do not use plastic bags. Do not allow anything to touch the cartridge nozzles.

Figure : Plastic tub with an airtight lid

Image: Plastic tub with an airtight lid

Figure : Do not touch the cartridge nozzles

Image: Do not touch the cartridge nozzles

For more details, please visit this support document - HP Inkjet Supplies - Storing and Handling Ink Cartridges

 

I hope this information helps. Let me know if you need any further assistance. I'll be more than happy to help you.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Jeet_Singh
I am an HP Employee

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