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Hp deskjet 2722e
iOS

Photos keep printing in black and white. How do I change this please?

1 REPLY 1
HP Recommended

@Jenzzz1 

 

Assuming the setting is the only thing preventing the color print,

Adjust the Color setting in HP Smart Mobile > Print Preview

 

Example - HP Smart - Mobile > Main Menu

HP_Smart_Mobile_Main_Menu_12HP_Smart_Mobile_Main_Menu_12

 

Next

Open HP Smart Mobile

Select to Print Photos

Open the photo to be printed

In the photo Print Preview

Slide the bar up from the bottom of the screen

Select Color option

Select to print in color

Slide the bar back down

When ready, Print

 

Partial Example - HP Smart Mobile - Print Preview - Transform (sizing) and Print Options

HP_Smart_Mobile_Image_Print_Transform_8HP_Smart_Mobile_Image_Print_Transform_8

 

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Note

 

You  might be able to "back into this" by selecting to Scan Photos

Next

 "Import" your photo to be printed > Source = Files and Photos

Right after the content is scanned,

Select to Edit the newly scanned content to make sure the colors / settings are as expected.

 

Partial Example - HP Smart Mobile - Scan Setup

HP_Smart_Mobile_Scan_PDF-Image_Options_4HP_Smart_Mobile_Scan_PDF-Image_Options_4

 

 

Example - HP Smart Mobile > Scan PDF / Image > Edit Options

Note - Edit options / selections are similar for both document (PDF) and image scans

HP_Smart_Mobile_Scan_Edit_1HP_Smart_Mobile_Scan_Edit_1

 

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2722e All-in-One Printer 

 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

 

Note that Concierge assistance is only available for registered HP+ printers.

 

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

 

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Dragon-Fur

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