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‎04-25-2019 08:22 PM

HP Recommended

Since customer services were unable to help me solve my internet connectivity problem with my HP Office Jet Pro 8710, I was wondering how I could go about printing off documents from my USB flash drive? Help needed ASAP.

4 people had the same question
3 REPLIES 3

‎04-25-2019 09:05 PM

HP Recommended

@derekfisherman 

 

Please check the following discussion:

 

   https://h30434.www3.hp.com/t5/Inkjet-Printing/Envy-5660-OfficeJet-8710-and-8720-can-they-print-docum...

 

Regards.

BH
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‎04-25-2019 09:24 PM

HP Recommended

I don't have an Envy printer so that thread wouldn't apply to me.

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‎04-25-2019 11:41 PM

HP Recommended

@derekfisherman 

 

Sorry, you DID NOT read the discussion which clearly says

 

Any PCL3 printer such as the Officejet Pro 8710, 8720 only support pritning Photos from a thumbdrive (JPEG and BMP), it cannot print any document files such as PDF ir DOCX from a thumbdriver but only from a computer..

 

The HP Envy 5660 only support printing Photos from a memory device too, but only from an SD Card, it do not offer any USB port for a thumbdrive.

 

Any of the models above can only print documents from a computer or a mobile device..

 

The Officejet Pro 8730 which is a postscript printer do support printing PDF, Word and Powerepoint files directly from a thumbdrive (Latin characters only), however this is a commercial product and cost more as a such:

http://store.hp.com/us/en/pdp/hp-officejet-pro-8730-e-all-in-one-printer

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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