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‎08-16-2018 10:59 PM

HP Recommended
Product: HP ENVY 5055

I accidentially set the language as Spanish instead of English during set up with my new HP ENVY 5055.   I do not know Spanish at all and am totally lost.  I have spent hours researching this and trying different things.  PLEASE HELP!!!

Tags (1)
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-17-2018 07:39 AM

HP Recommended

Hello, 

 

Please try the below steps....

 

While the printer is ON,
touch on any one of the icon on display, then you'd see the Back icon ( inverterd arrow ) on bottom left.
Now Press the back Button once, which will take you to the previous menu.

 

Now press the place where Back icon was displayed for 4 times, which will show up "Support Menu".
Touch on "Support Menu", then press the Down arrow to display "RESET" menu.
Touch on RESET Menu, press the down arrow to display "Country/ Language Reset " and now touch OK.
Now the printer would show up Language that you may want to change to.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

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Was this reply helpful? Yes No
3 REPLIES 3

‎08-17-2018 07:39 AM

HP Recommended

Hello, 

 

Please try the below steps....

 

While the printer is ON,
touch on any one of the icon on display, then you'd see the Back icon ( inverterd arrow ) on bottom left.
Now Press the back Button once, which will take you to the previous menu.

 

Now press the place where Back icon was displayed for 4 times, which will show up "Support Menu".
Touch on "Support Menu", then press the Down arrow to display "RESET" menu.
Touch on RESET Menu, press the down arrow to display "Country/ Language Reset " and now touch OK.
Now the printer would show up Language that you may want to change to.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Tags (1)
Was this reply helpful? Yes No

‎02-26-2019 06:44 PM

HP Recommended

No icon to push 4 times. The only thing that is on is either the ? or the back arrow.

Was this reply helpful? Yes No

‎05-04-2019 07:14 PM

HP Recommended

I tried this and pressing where the icon was had no results 

Was this reply helpful? Yes No
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