How do I set the paper size to 8.5 x 11? I do not find that size on the menu.

[rebel204]

When I send a Word document to the subject printer, everything prinrs OK. However, when i print a document from an online sourch, such as a tax prep program and others, the output is in a very reduced size. I have attempted to set the paper to plain 8.5 x 11 paper, but I do not find 8.5x 11 listed.

[Dragon-Fur]

@rebel204

Which application / program are you using to submit the job to the printer?

Make sure the "Scale" is not set to 0 (zero).

Paper size is found in "More Settings" or (depending on the browser), "Properties"

Browser examples:

Firefox > File > [Print] > Print Preview >

Scale: Select Percentage OR Shrink to Fit

Page Setup > tab Format & Options (wording varies)

Paper Size is set in Properties

Internet Explorer > File > Print Preview >

Shrink to Fit > Fit the page contents to paper

OR

Internet Explorer > File > Page Setup >

UNCHECK Enable Shrink to Fit >>   Set page contents at 100%

Internet Explorer > File > Print Preview >

Settings wheel    >>

In Page Setup: Adjust Margins

and/or adjust Paper Options

Open Edge browser > open your URL / webpage > Settings (three dots, upper right) > Print > More Settings

Chrome > Settings > Print > More Settings

• If margins are left at Default, the print may start 2 inches from the top of the paper >> check!
• If needful, adjust your margins and / or settings to Fit-to-Width
• Switch on / off printing of Headers and Footers
• Depending on your version of Chrome / OS, access Chrome Settings

References and Help

Printing Documents (Windows)

Print Driver Settings Guide (Windows)

How to Print Photos (Windows)

Printer Homepage – “Things that are your printer”

Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP OfficeJet 3830 All-in-One Printer series

(If document fails to open, click Download and Open with your default PDF reader)

Dragon Document – Collection of Help, suggestions, and examples:

Manage Print Output with Print Preview