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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How do I set the time or time zone on my printer?

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11-14-2019 08:00 PM
I have an HP Envy 7800. It has settings to turn off and on at certain times, and that is nice for how we use it.
I set it to turn off at night at 10PM and on again at 8AM.
I did those settings during the time that it was daylight savings time here in New York.
Now that we are off daylight savings time, the printer is turning on at 7AM and off at 9PM.
I looked at both the console and the HP Smart administrator settings and I don't see anywhere to set the time or time zone.
I thought that it might be possible to designate an NTP server but there isn't anything like that either.
I don't recall how the time originally got set on the printer when I installed it.
(How is this supposed to work? If the printer has the ability to turn off and on at certain times, or send faxes at certain times, shouldn't that imply there's a way to tell the printer what time it is?)
11-15-2019 12:54 PM
If the printer is on the network, the Embedded Web Server (EWS) might have a date / time setup option.
I am guessing (though I have no way to check) that this printer model does not support the NTP server. At the least, you may be able to sync the date / time to the computer to which the printer is connected in the network.
EWS - Date & Time
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Date & Time
Enter information - Click Apply (or OK) to save any changes
Example 1 - Officejet Pro 8630 - EWS - Date & Time
EWS_8630_Settings_Date-Time_1
Example 2 - Officejet Pro 8740 - EWS - Date & Time
EWS_8740_Date-Time_1
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Photo 7800 All-in-One Printer series
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11-15-2019 04:44 PM
Thank you for the pointer. Your instructions point to a way to do this.
I access the administrative settings of my printer through the HP Smart app running on my Mac.
When I go to settings, the sidebar that you are pointing me at doesn't appear under HP Smart.
How do I accomplish setting the time via HP Smart?
It seems to be a bug.