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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Everytime  I replace the black ink cartridge in my C3180 All-in-one printer, it prints out a test page. Everytime. Always.

 

This is annoying, as well as expensive as the ink ain't cheap.

 

I have an iMac, running OS X 10.6.8 "Snow Leopard."

I have the latest HP printer software/drivers.

I have also poked around all of the software, to see if there are settings and preferences that I can change.

 

I realize that a test page needs to be printed after a new cartridgev is installed, and maybe when I need to test it. But not every single freakin' time the printer is turned on. The cartridgte in there now is new, and the ink is already low, and what I am printing is barely legible. There is a stack of scrap paper next to the printer, all of the test sheets!!!!

I apologize for the attitude, but at over $20 a pop for cartridges, this is costing me money that I can ill-afford.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Whenever you replace a print cartridge he cartridge have to be aligned.

 

Lack of any color will cause the alignment to fail and therefore the printer will keep trying to complete the alignment.

Compare the printed theet with this sample, it may happen if you ran out of color ink, etc:

For any further troubleshooting follow this document:

http://support.hp.com/us-en/document/c01336397

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

Whenever you replace a print cartridge he cartridge have to be aligned.

 

Lack of any color will cause the alignment to fail and therefore the printer will keep trying to complete the alignment.

Compare the printed theet with this sample, it may happen if you ran out of color ink, etc:

For any further troubleshooting follow this document:

http://support.hp.com/us-en/document/c01336397

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I saw the solution is that I have a color cartridge in too but I do not want to use colour and I want to be able to turn off printing the alignment page every time I print

HP Recommended

Hi Brasstop,

 

I understand that you do not want to use the color cartridge. I will do my best to help you resolve the alignment issue with your printer. In order to clear the alignment message the printer needs to complete the alignment process including the scan of the alignment page printed. Follow the steps in the document link posted above by ShlomiL for troubleshooting.

 

Let me know if this helps.

 

Thank you,

 

I worked on behalf of HP.
HP Recommended

This is the advice that is given in answer to the question:  you must let the test page be printed, then put the test page on the scanner and press the Scan button.

 

Simple.  Except that the C3180 does not have a scan button.

 

On the front it has a button marked Photosmart Express and another with what looks like a telephone keypad.  There is also the power button.

 

On the top, from front to rear the buttons are:

  1. Start scanning / reprints (doesn't work as scan button).
  2. Start copy black (this is the scan button).
  3. Start copy color.
  4. Number of copies.
  5. Size / resize /borderless.
  6. Quality.
  7. Plain/photo paper.
  8. Cancel.

 

The official HP video at https://www.youtube.com/watch?v=vMxJ_7-3T8U on how to change the cartridge scores a brilliant own-goal by stopping just short of revealing the dread secret of how to scan the alignment page.   Why couldn't that video go on for a further 20 seconds and actually finish the process?

 

I suggest if you are reading this that you copy and save the information, as I arrived at it by trial and error and cannot find it anywhere else on the web.

 

TL;DR  for C3180, "scan" == "start copy black" (presumably only when you change the black cartridge).

HP Recommended

Hello
Thank you for posting in this thread. Unfortunately, I have closed this thread to help keep comments current and up to date. If you have any additional information, we recommend edit or start a new post.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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