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HP OfficeJet Pro 6978 All-in-One Printer
Microsoft Windows 10 (64-bit)

I am enrolled in the instand ink program, it comes up when i try to print and says low in ink. but it doesn't tell me which color is low. I cannot find any setting on the printer to bring up the level of the ink carg.

4 REPLIES 4
HP Recommended

How do I check the status of printer cartridges on the HP Officejet Pro 6978?

HP Recommended

Hi @Val441

 

Welcome to the HP Support Community. 

 

To check the estimated ink levels from the printer control panel -

 

From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Ink) to check the estimated ink levels.

 

You may also refer to this document for more information - HP Printers - How to Check Ink or Toner Levels

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

HP Officejet Pro 6978 All in One 

 

How know ink level?

 

HP Recommended

@dave209

 

Try these steps - 

 

From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Ink) to check the estimated ink levels.

 

Let me know if you have any other questions. 

Asmita
I am an HP Employee

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