How do i reset the admin password on my HP DeskJet 3630 All-in-One for the Embedded Web Server

[SilverX95]

i need to reset the admin password on my HP DeskJet 3630 All-in-One in order to use the wireless function.

i dont have the same router any more to use the wireless and i lost the note i made of the admin name and password so i cant chmage the settings to get the wireless working and the driver softwhere cant do it eather.

i assume i have to fatory rest my printer in order to do this.

[Dvortex]

Hello, @SilverX95 – Hope you are well 🙂

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

Going through your post, I understand that you are having trouble installing the wireless printer. Do not worry, I’m here to help 🙂

First off, you do not need to reset the printer. Uninstall the old printer and then install the new printer to get the wireless setup options. 

• Unplug the USB cable from the printer and computer, if present.
• Go to Control panel – Programs and feature – Select all the HP Deskjet printer entries and uninstall them.
• Restart your computer.

Now, you can follow the step 2 here to get the printer connected to your  network: http://hp.care/2qTqvsQ  

Those steps should do the trick, let me know the outcome!

Good luck 🙂

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[SilverX95]

i've allready tried that, the setting for the wireless that where for the old router wont go away.

i need to do it manually, the router that i have is a bit picky about wireless settings and my router dosint hve Wi-Fi Protected Setup.

i rather just factory reset the thing so i can enter the settings manually.

i can get to the Embedded Web Server but that about all i can do as seen in the photo and as you can see in the 2nd photo the printer see the router but it wont work like i said the router that i have is a bit picky about wireless settings on devices i need to set it manually.

as for the last photo there proof that it still holding the settings frome the old router.

[Dvortex]

Hello, @SilverX95

The last photo looks like the printer EWS page accessed via the printer "Wi-Fi Direct" network. Hence the 192.168.223.1 IP. 

Also, to restore the network, you can try the steps below:

Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds. That will restore the network on your printer. 

Let me know if that helps!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[SilverX95]

no it dosin't

i Just wan't to Factory reset my printer, so i  can get ried of the

admin password and user name 

SO i can set the Wi-Fi up myself and be able to use the advance feachers and have access to the to the Settings in the Embedded Web Server

do i need proof that own it 

Dont Ask for the receipt as its long gone

[bigCC]

To factory reset:

Open Printer Home Page > Setting > Restore Defaults.

[SilverX95]

 just a small note my user name a password are not default  witch is the whole reason why i'm here

at lest you gave me more info

[Dvortex]

Hello, @bigCC

There are no further options to reset the Deskjet printer. Please contact the HP phone support to get the printer service options.

HP Technical Support can be reached by clicking on the following link: www.hp.com/contacthp/

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I’ll do my best to help!

Good luck 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[jvonlanthen]

I had a similar problem with a deskjet printer 3720. 

After searching for a long I finally discovered that the admin passwords of the printer only allow passwords up to 16 characters (never got any warning about it though). As my password was longer I was finally able to login when I entered the 16 first characters of it.

HTH!

[paprende]

Thank you this really helped solve my problem. I changed the password to 18 characters even tho the max is 16, but the web interface just accepted it, no problem. Unknowingly to me, I had a 16 character trunacted version of the password which locked me out of my printer until I saw this message. Please HP fix this bug, if it only accepts 16 character it should prevent you from entering more than 16.