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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How do you insert and print on a 3 X 5 index card?

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05-19-2018 03:48 PM
I had vertically put the cards into the printer and had chosen "3 X 5 inches" and "photo paper", but a papersize mismatch error would always show up and I can't print anything at all. Does the printer support the type of cards( which was stated so in the supported size page)? If so, how do you correctly insert the cards and print on them?
05-19-2018 04:02 PM - edited 05-20-2018 12:32 AM
Hi,
It looks like your printer is compatible with that paper size, see here:
https://support.hp.com/us-en/document/c04704159
Try checking printing settings on your Mac.
05-19-2018 04:36 PM
The document here indicates 3" x 5" Index cards ARE supported in the Envy 4520.
Supported cards
Paper type | Paper size |
Index card | 76.2 x 127 mm (3.0 x 5.0 inches) |
Index card | 102 x 152 mm (4.0 x 6.0 inches) |
Index card | 127 x 203 mm (5.0 x 8.0 inches) |
A6 card | 105 x 148.5 mm (4.13 x 5.83 inches) |
A4 index card | 210 x 297 mm (8.3 x 11.7 inches) |
Index card letter | 216 x 279 mm (8.5 x 11 inches) |
Japanese postcard | 100 x 148 mm (3.9 x 5.8 inches) |
O**bleep**u Hagaki* | 200 x 148 mm (7.8 x 5.8 inches) |
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