How does instant ink billing work?

[KazuT]

I was on the free instant ink plan (15 pages per month). I temporarily changed to the $2.99 plan since I'm printing extra pages this month. I see a message that says I have "3 FREE months remaining". Does this mean that, 3 months from now, I will no longer have the option to get the 15 pages per month plan for free? How much will the 15 pages per month plan cost? 

[asmita6658]

Hi @KazuT

Welcome to the HP Support Community. 

That's correct, you'll not be billed as you are in the free trial. 

When you are enrolled in the 15-page free plan, you will not be charged anything unless you print more than 15 pages and ink will be shipped to you when low ink level is detected. You can be a part of this plan as long as you are enrolled in Instant Ink. So, this plan is free as long as you have the printer or as long as you are enrolled in Instant Ink. 

The 3 FREE months is valid only until Jun and after that, you'll be charged $2.99 per month. 

Hope this helps!

Let me know if you have any other questions.

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[KazuT]

So, for Instant Ink, there are currently no more affordable options than the $2.99/month plan? $2.99 is a pretty good deal (about $36/year); but since I usually don't print more than 10 pages per month, it'd be wonderful if there was a tier below that. Are there plans for there to be a tier below $2.99/month? 

[asmita6658]

@KazuT

I'm afraid there are no options below $2.99, except for the 15-page free plan. 

Thanks!

[KazuT]

So, the 15-page free plan is only available for a limited number of months? 

[asmita6658]

@KazuT

15-page free plan is for as long as you are enrolled in the Instant Ink. 

Thanks!

[asmith94]

So, if I run low on ink with the 15 page free plan, HP will send me ink for free? Or how much is it when they ship new ink?