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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: How many prints I have left in a month?

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06-04-2020 03:57 AM - last edited on 10-30-2020 03:58 PM by CommunityBot
I want to know where do I find how many free prints I have in a month please.
Solved! Go to Solution.
Accepted Solutions
06-11-2020 04:22 AM
Anyway after looking I found it under STATUS.
Thank you for not helping.
06-08-2020 10:20 AM
@MagicMig, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
06-11-2020 02:59 AM
5 days after after exchanging private messages HP are still not able to reply to my inquiry with a simple YES or NO.
Their latest reply:
"Thanks for replying!
I see that you are still using the ink that came with the printer. The billing cycle hasn't begun on the HP Instant Ink account. So you can print as many pages as you want until you install your first instant ink cartridge.
We shipped you ink, however, your billing won't begin until you install an HP Instant Ink cartridge. Use your current cartridges until empty, then install the shipped ink.
Hope this helps!"
And as I am unable to send more private messages, here is my reply:
That does not tell me anything nor replies to my question.
Where will I be able to see how many prints I have done per month once I insert the HP Instant Ink cartridge that was sent to me? Is there any option on the printer itself? Or on my online account?
I think this was a very straightforward question.