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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I want to know where do I find how many free prints I have in a month please.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Anyway after looking I found it under STATUS.

 

Thank you for not helping.

View solution in original post

3 REPLIES 3
HP Recommended

@MagicMig, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

5 days after after exchanging private messages HP are still not able to reply to my inquiry with a simple YES or NO.

Their latest reply:

 

"Thanks for replying!

I see that you are still using the ink that came with the printer. The billing cycle hasn't begun on the HP Instant Ink account. So you can print as many pages as you want until you install your first instant ink cartridge.

We shipped you ink, however, your billing won't begin until you install an HP Instant Ink cartridge. Use your current cartridges until empty, then install the shipped ink.

Hope this helps!"

 

And as I am unable to send more private messages, here is my reply:

 

That does not tell me anything nor replies to my question.

Where will I be able to see how many prints I have done per month once I insert the HP Instant Ink cartridge that was sent to me? Is there any option on the printer itself? Or on my online account?

I think this was a very straightforward question.

HP Recommended

Anyway after looking I found it under STATUS.

 

Thank you for not helping.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.