Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

How often does replacing the printhed solve the "missing or failed printhead" error

HP Recommended
HP 8610
Microsoft Windows 10 (64-bit)

Apparently the "missing or failed printhead" error is not uncommon in the 8610 and I'm resigned to the cost of a genuine HP part since a new printer is at least 4 times that, but would like to know how often this works.  Am I wasting my money?   

HP Support Agent
HP Support Agent
16,895 16,875 1,325 1,333
Message 2 of 2
Flag Post
HP Recommended

@let98007, Welcome to HP Support Community!

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.


Please reach out to HP Support in your region regarding the service options for your printer.


Hope this helps!


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation