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‎12-13-2020 12:43 PM

HP Recommended
Product: HP 8610
Operating System: Microsoft Windows 10 (64-bit)

Apparently the "missing or failed printhead" error is not uncommon in the 8610 and I'm resigned to the cost of a genuine HP part since a new printer is at least 4 times that, but would like to know how often this works.  Am I wasting my money?   

1 person had the same question
1 REPLY 1

‎12-24-2020 08:38 PM

HP Recommended

@let98007, Welcome to HP Support Community!

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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