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Photosmart 7520

Have set preferences to print on plain paper tray.  Left photo paper tray empty. Result is that picture is not printed. Error message insists loading photo paper into photo tray.   So my pics not printed at all,  

1 REPLY 1
HP Recommended

@LadyDi6

 

In general, this printer does not require that you have photo paper loaded into the printer unless that tray is to be used.  This means that, unless something odd is happening, the error (insistance to load paper into the photo tray) is perhaps a result of a mis-configuration somewhere.

 

Reminder:

Prequisites - software and firmware should be installed

 

  • The Full Feature Software must be installed for the printer.
  • The software and drivers website support page provides the software for the supported Operating Systems.
  • If necessary, click Change , select your Operating System and then the version of your OS.
  • Download, save, and install the software.
  • After the software is installed, Restart the computer and log in.
  • If there is a firmware update listed for your OS and version, download, save and install the firmware.
  • After the firmware is installed, Restart the computer and log in.

 

Printing photos

 

 

 

 

 

Check the settings you are using for Media (kind of paper)

Check the settings you are using for Source (Tray 1 or Main Tray as opposed to leaving the setting as automatic)

Check the settings you are using for Paper size?

 

 

If you would like to do so, try using a software that helps you print your photos by using a "step by step" process.

 

Download, Save, and install:

HP Photo Creations

 

After the software is installed:

 

Click Start (windows key) > all apps > scroll the list 

Open Category HP

Find the HP Photo Creations application

Right-Click on the application and PIN to Start

 

HP Photo Creations Support & Tips

 

 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP Photosmart 7520 e-All-in-One Printer series

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.