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- Printing Errors or Lights & Stuck Print Jobs
- How to cancel a printing job that keeps printing the same th...

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01-29-2019 09:52 PM
How can I cancel a printing job, that keeps printing the same thing over and over?
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Accepted Solutions
01-30-2019 12:35 AM
What you do depends on what is printing.
If you are seeing advertisements / printer-spam, you need to secure your network to prevent these people from using your printer.
Unwanted Flyers or Ads on the Printer
If the job that is printing is one that you recognize as having been submitted previously, that job may be stuck in the queue.
Consider:
Print Jobs Stuck in Print Queue (Windows)
Print Jobs Stuck in Print Queue (Mac)
Example
Print Queue / Service Reset
Stop print service, clear the print folder, Start print service
Control Panel > icon view > Administrative Tools > Services
Scroll down, find, Right-Click, and Stop Print Spooler Service
Open File Explorer (formally Windows Explorer)
Navigate to the folder and Delete files from C:\Windows\System32\spool\PRINTERS
Start Print Spooler Service
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP DeskJet 2655 All-in-One Printer
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
01-30-2019 12:35 AM
What you do depends on what is printing.
If you are seeing advertisements / printer-spam, you need to secure your network to prevent these people from using your printer.
Unwanted Flyers or Ads on the Printer
If the job that is printing is one that you recognize as having been submitted previously, that job may be stuck in the queue.
Consider:
Print Jobs Stuck in Print Queue (Windows)
Print Jobs Stuck in Print Queue (Mac)
Example
Print Queue / Service Reset
Stop print service, clear the print folder, Start print service
Control Panel > icon view > Administrative Tools > Services
Scroll down, find, Right-Click, and Stop Print Spooler Service
Open File Explorer (formally Windows Explorer)
Navigate to the folder and Delete files from C:\Windows\System32\spool\PRINTERS
Start Print Spooler Service
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP DeskJet 2655 All-in-One Printer
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
01-31-2019 10:14 AM
You are welcome.
Happy Printing!
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.