How to change from main tray to photo tray

[daemon55]

I pull out main tray,push back in, screen on printer shows main tray and Photo tray(grayed out).

[A4Apollo]

Hey there! @daemon55, Thanks for stopping by the HP Support Community! 

• Photo Tray was changed because of a conflict with another printer setting

• Printer out of paper

Change the print settings in the Windows 10 Photos app so that paper in the photo paper input tray is used.

Figure : Print settings in the Windows 10 Photos app

1. Open the photo in the app, click the menu icon , and then click Print.

2. Select the following settings for the print job:

   • Source: Select Photo Tray

   • Paper Size: Select 10x15cm/4x6in or 4x6in

   • Type: Select HP Photo Papers or Other photo inkjet papers

   • Photo size: Select Full Page

   • Fit: Select Fill Page

3. Click Print.

Refer this article to know more information about how to change from the main tray to photo tray. Click Here

Also, if the issue persists uninstall and reinstall the printer drivers from root level on your PC and install the full feature printer software and check if it helps.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

Update the full feature printer software using this link. Click Here

Refer this article to know more information about changing print driver settings. Click Here

Let me know if this helps! 
Have a pleasant day ahead! 🙂

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