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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How to change my password

Create an account on the HP Community to personalize your profile and ask a question
10-14-2021 05:11 PM
I have a deskjet 3700 and I forgot my password for me to change settings on the printer how can I reset it or factory reset it without going through the web page it won't allow me without my admin password
10-17-2021 06:07 AM
@Yanelly, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee