HP provides an automated printhead cleaning utility that can unclog printhead nozzles.
Clean the printheads using the HP software, and then evaluate the results.
Open or search for the HP folder in your list of installed software applications, click the folder for your printer, and then click the name of your printer.
HP Printer Assistant opens.
On the HP Printer Assistant window, click Maintain Your Printer.
Click the Device Services tab, and then click Clean Ink Cartridges.
A Print Quality Diagnostic page prints.
Examine the Print Quality Diagnostic page.
If the print quality is acceptable, click Done. You can stop troubleshooting.
If the print quality is unacceptable, click Second-level Clean when prompted to continue the next level of cleaning. If the printheads are badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".